Greymore is aware of an increasing number of scams in which fraudsters falsely represent law firms, their partners, and staff to unlawfully obtain funds from individuals. These fraudulent schemes often involve deceptive emails or communications intended to mislead recipients.

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At Greymore, we take cybersecurity and fraud prevention seriously and remain committed to safeguarding our clients from fraudulent activity. However, law firms continue to be targeted by cybercriminals seeking to impersonate solicitors and induce clients into making unauthorised payments.

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To mitigate the risk of fraud, we urge all clients to review the important guidance below.

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Beware of Fraudulent Emails and Payment Requests

Fraudsters may attempt to impersonate Greymore, our solicitors, or staff members using email scams and other deceptive methods. These scams may include, but are not limited to:

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• Fake Emails or Messages – Fraudsters may send emails that appear to be from us, requesting payment or confidential information. These may include subtle changes to email addresses that are difficult to spot.
   

• Advance Fee / Inheritance Fraud – Fraudsters may send emails claiming to be from our firm, stating that you are entitled to an inheritance but must pay an upfront fee to process the claim. Greymore will never send unsolicited emails regarding inheritance matters.
   

• Bank Account Scams – Criminals may claim that our bank account details have changed and ask you to send funds to a different account. Our bank details will never change, and we will never request payment details via email.
   

• Bill Payment Fraud – Scammers may attempt to intercept payments by sending emails that appear to be from us, requesting that funds be sent to an alternative bank account. Our payment details are clearly stated in our retainer letter and invoices, and they will never change.
   

• Property and Real Estate Fraud – If you are involved in a property transaction, be extra vigilant, as fraudsters often target conveyancing transactions to divert completion funds. Property sales and purchases are often targeted by fraudsters attempting to redirect completion monies or damages using emails that appear to come from our firm. Any such request will not have come from Greymore.

 

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How to Protect Yourself

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• Verify Any Payment Requests – If you receive an email or message requesting payment, always verify it by calling us directly using the telephone number on our website or your original correspondence. Do not rely on phone numbers provided in suspicious emails. We will never change bank details via email or phone.
   

• Check Email Addresses Carefully – Fraudsters often use email addresses that look similar to ours but may contain small differences (e.g., extra letters, missing characters, or incorrect domain names).
   

• Do Not Click Suspicious Links – Avoid clicking on any unexpected links or attachments in emails claiming to be from Greymore. These could contain malware or phishing attempts.
   

• Confirm Payment Details – Before making any payment to our firm, always confirm our bank details with your solicitor via a trusted method.
   

• Secure Your Personal Information – Be cautious when sharing sensitive details online, over the phone, or via email. Use strong passwords, avoid public Wi-Fi for sensitive transactions, and check website authenticity.

 

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If You Suspect Fraud

If you receive any suspicious communication claiming to be from Greymore or asking for payment or the transfer of funds

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• Do not respond, click links, or make any payments.

• Contact the solicitor handling your matter using the telephone number you already have on record. Do not use any contact details provided in a suspicious email.

• Report the incident to Action Fraud, the UK’s national fraud reporting service: 

Website: www.actionfraud.police.uk 

Phone: +44 30 0123 2040

 

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Our Commitment to Cybersecurity

Greymore follows strict security protocols to protect our clients. However, we urge all clients to remain vigilant and take proactive steps to avoid falling victim to fraud. If you have any concerns, please contact us directly for verification.

By staying informed and cautious, we can work together to protect against cybercrime and fraud.